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General Terms and Conditions

Last updated: November 2025

Welcome to nutricity.ch (“Nutricity”, “we”, “us”, “our”, “Gofinch”).

By accessing or purchasing through nutricity.ch, you agree to these General Terms and Conditions (“GTC”).

Please read this carefully.

1. Use of the Website

By visiting or using nutricity.ch, you confirm that you are at least 18 years old or that you are using the website under the supervision of a parent or guardian.

Any misuse of the website or violations of applicable law are prohibited.

2. Product Information

We strive to accurately represent all product descriptions, images, and information.

Nutricity cannot guarantee that all information is error-free at all times.

In case of errors, we reserve the right to correct them at any time.

3. Orders & Payments

All orders are subject to availability and our acceptance.

Nutricity can reject or cancel orders if fraud, false information, or violations of our policies are suspected.

Payments must be made using the payment methods specified at checkout.

4. Prices & Currency

Swiss francs (CHF) displayed. Swiss francs (CHF) displayed.

Additional fees such as shipping costs, taxes, or customs duties may apply depending on the delivery address.

5. Shipping & Delivery

The estimated delivery times will be specified at checkout.

As soon as an order has been shipped, delays due to customs, shipping carriers, or external circumstances beyond our control may occur.

6. Returns & Refunds

Returns must comply with our return and refund policy.

Products must be unopened, unused, and in the original packaging, unless they are defective products.

7. User Accounts

You are responsible for handling your account data confidentially.

Nutricity is not liable for unauthorized access resulting from improper use of your access data.

8. Intellectual Property

All content on nutricity.ch – including text, graphics, images, and logos – belongs to Nutricity or our licensors.

Without written approval, no content may be copied or distributed.

9. Links to Third-Party Providers

nutricity.ch may contain links to external websites.

We assume no responsibility for their content, policies, or actions.

10. Limitation of Liability

Nutricity is not liable for:

  • indirect or consequential damages
  • Service interruptions
  • Delayed or failed website accesses
  • Data loss.

The use of the website is at your own risk.

11. Changes to the Terms and Conditions

We can update these terms and conditions at any time.

The date of the last update is displayed at the top of this page.

12. Contact

If you have any questions about these terms and conditions or your order, please contact us:

Nutricity Switzerland – Customer Support

E-Mail: [email protected]

Website: nutricity.ch

Processing time: 24–48 working hours